FAQ's
Welcome to our most commonly asked questions! We are happy to have you here and very willing to answer your question in person - just call +649 269 6518.
Orders & Shipping
Below are some questions about shopping online
How long will my order take?
We dispatch orders every week day. It will be with you as soon as the postal system can deliver it.
Most shipping within NZ takes 1-3 days depending on location, and Rural Delivery can take a little more.
Check ourShipping Policy here.
You can collect from the store if you are local, and avoid any Shipping costs.
How much is shipping?
Click and Collect is free.
Local Delivery in most Auckland Central Suburbs and near Takanini is $8, Waiheke Island is $10.
Note: To ensure you get the correct rate, let the website auto-complete your address at checkout, so the 'Local Zone' postcode is accepted.
Standard New Zealand delivery is:
North Island: $18 - unless you include a rake, cover rack (shipping is $39) or saddle (shipping is $45) in your order.
South Island: $22 - unless you include a rake, cover rack (shipping is $39) or saddle (shipping is $60) in your order.
Australia is $40
Which items cannot be posted?
All orders which include large bags of horse feed, dog feed, jump stands or mounting blocks must be collected, as couriers will not generally accept items of these weights and sizes. If you have these in your shopping cart, you will get a message at checkout that says COLLECTION ONLY, or you will need to select Click and Collect.
Thank you for your understanding.
Can I subscribe to specials & new product alerts?
Yes, just pop your email in the box at the base of this page.
How long has HorseSports been in business?
Since 2007. Learn more about us!
Products
Below are some common questions about our products
What weight horse covers should I use?
Check this article about choosing the right horse covers.
Which stirrups will help my knees hurt less?
We recommend checking out the Sprenger Stirrups or Acavallo Stirrups.
Feel free to call us! We get asked this a lot and can give you personal advice.
Do you have any horse gear on sale?
Yes, have a look at our Sale collection.